Customer Feedback for Music Teacher's Helper

Knowledge Base

  1. Affiliates 

    1. As an Affiliate, what happens if I change the code?
    2. Affiliate banner on your MTH hosted website
    3. My Affiliate Discount is not showing up
  2. Blog 

    1. How do I request a Guest Posting for your blog?
    2. Can I Put A Donation Button On My Site
  3. Calendar 

    1. Can the calendar sync to an IPhone both ways?
    2. Can I block dates at any time and let the calendar reflect no lessons on those dates?
    3. Can my students see other students' schedules?
    4. Clearing Events in the Calendar
    5. Deleting Future Events in the Calendar
  4. Finances 

    1. How do I use the Studio Expense Tax Line?
    2. "Students who Owe" Report
    3. Can I charge a different tuition fee per student? It's only giving me the parent's names, but I have several parents with two students that EACH need to be charged a fee.
    4. Can I pay my account with a check instead of a credit card or Paypal?
    5. Can students pay by credit card instead of Paypal?
  5. Invoice Troubleshooting 

    1. Billing & Invoicing Video
    2. Video on Using the New Invoicing System
    3. New Invoicing System Instructions
    4. Automatic invoices were not created or are wrong.
    5. Charges do not appear on Invoice
  6. Logging In 

    1. How can I change my password?
    2. Resetting your Password
    3. When I try to go to my site, I get a blank screen. What do I do?
    4. My Free Account is Disabled
    5. Parent/Student Login error
  7. Managing Students 

    1. Past lesson notes appearing in future notes and summaries
    2. Change questions on student registration form
    3. Creating Group Lessons
    4. How can I add a message to the Birthday Emails?
    5. How can I add multiple e-mail addresses for a parent or student?
  8. Miscellaneous 

    1. MTH Links
    2. Are you on Facebook or Twitter?
    3. How do I get rid of the security warning on every page?
    4. How do I hide the "help" boxes once permenantly?
    5. How do I unsubscribe from the emails you send?
  9. Mobile Apps 

    1. How To Clear Cache On An iPhone?
    2. How do I get the MTH App for my Android phone?
    3. Is there an app for my Android or iPhone?
    4. How do I import this calendar into my ipad calendar?
    5. iOS App for the iPad
  10. MTH Subscription Issues 

    1. My free trial is over and I want to subscribe
    2. Sending a manual payment for an upgrade
    3. Setting up your payment with Paypal
  11. Multiple Teachers 

    1. Can I use MTH with multiple teachers?
  12. My Account 

    1. How do I cancel an automatic payment I have with a merchant?
    2. How do I cancel my account?
    3. How do I change my password?
    4. How Do I Downgrade my Account Plan
    5. How do I upgrade my account?
  13. My Studio Website 

    1. Wrap Text Around Image
    2. Browser problems
    3. Can I insert photos in the lesson notes?
    4. Can I use my own domain name for my website?
    5. How do I link my MTH site to my existing website?
  14. New Invoice System 

    1. Invoice Template Settings
    2. I want to change back to the old Invoicing system
    3. I want to edit a scheduled invoice
  15. Student Functions 

    1. How can I pay my teacher online?
  16. Technical Issues 

    1. Customers Who Use MailScanner
    2. How to send prospective students a link to your web site via Outlook email.
    3. I am having trouble loading pages in MTH. What should I do?
    4. I need the ip address to redirect my site to mth
    5. Site is slow. Slow logging in.
  17. Video Tutorials 

    1. Understanding the Student Side video
  18. All articles 

    1. Can I use MTH with multiple teachers?
    2. How can I change my password?
    3. How do I request a Guest Posting for your blog?
    4. Understanding the Student Side video
    5. Will automatically add my students' credit card payments?
    184 articles 

Feedback and Knowledge Base